Click here to access the online directory and interactive systems
Complaints & Compliments
Improved customer service is one of the Ministry's top priorities and we really would appreciate hearing from you about the level of service you have received when you contacted us. We regard comments and complaints as a valuable measure of the standard of service we are providing and, importantly, as an indicator of those areas where we need to improve. So please use the link below to email and help us to provide the level of service you expect.
The Division of Performance Contracting has finalized the 10th Cycle Performance Contracts Guidelines for implementation of performance contracts. Please download the guidelines below.
Addendum to 10th Cycle guidelines